Evelyn L. Very very disappointed with new Leaf salon. I went there for laser hair removal. Spent a ton of money and not one single hair was eliminated. All of the hair 100% grew back. I spent like $3,000 to have my back shaved not sure how these people sleep at night they pretend to be your friend. What a joke
Emily D. Every thing was great.
Jeanette H. It was my first visit to the salon, & I was very happy with the service. Jaimie did an excellent job. I would definitely recommend the salon. The staff was attentive & professional throughout the experience.
Christine R. I really enjoyed my first appointment to New Leaf Salon. Everyone I encountered was very friendly and helpful starting with the receptionist area and including my hair stylist. I felt very comfortable from the moment I walked in. I had heard about the salon from my co-workers but had never tried it. I’m so happy I did! I was surprised by all of the services that it had to offer. I am very excited to go back and to introduce my 20 year daughter to New Leaf. She will love it as well!
Marlene C. It was my first time at the salon, a very relaxing and fun experience. Angela is a great colorist and I loved her hair shampoo/massage, just what I needed.!
Sharon P. The Leaf Hair Salon, has it all. I called for hair cut color and highlight, hot in the same day. Going in this place is beautiful and just full of pleasantries, from the scheduler and into the hands of my hairdresser Kim. Before starting any cutting, she spoke with me and listened. Kim discussed the cuts she was making and why. This is the first salon I've walked into and just fell in love. Yes they are more expensive than your run of the mill salon, definitely worth it.
Thank you for making my appointment such a pleasing and positive experience!! ⭐⭐⭐⭐⭐ Sharon- Shrewsbury, MA
Denise F. What a wonderful experience. Everybody was so nice & Meghan did an excellent job. I will be back!
Sandy A. Staff was very friendly and professional. The salon was warm and comfortable.
Donna E. I had a very pleasant experience at Newleaf salon with Sara. She was so eager to please and so professional. I love the atmosphere and everyone there from receptionist to end were friendly.
I will definitely come back again.
Thanks again to Sara and staff!
Cheryl R. Very nice experience. Everyone is very friendly and nice. Salon is awesome.
Mary-lynne T. My first time at New Leaf. From the time I walked in the front door to the time I left, it was a perfect experience. Everyone was welcoming; it was a calm, beautiful space, and relaxing from start to finish. Switching salons/stylists is something I had been putting off as it's a tough move. My sister-in-law referred me to New Leaf and I am so pleased that I made the leap. I'm looking forward to my next appointment. Thanks very much.
Abbie R. Thank you so much to New Leaf Salon for a wonderful experience. It was my first time to their salon - it was beautifully decorated, bright, airy and very clean. Everyone was super friendly and welcoming. I had my daughter with me and they were very attentive & helped me carry the diaper bag and my coat for me to my seat. Jaime was so nice and took the time to sit with me and ask me what I was looking for in my haircut. She was extremely friendly, easy to talk to and gave me a great haircut! After moving to Northborough recently I have been looking for a new salon - I have found it! I can't wait to visit again!
Dianna B. Very professional environment and skilled stylists. Held one star back because I think the website could be enhanced with an on-line reservation option.
Ruba A. Great experience from all aspects, the place, the people and the services. I’m new to northborough and searched a lot to find a good saloon ( I’m a bit picky ), I was very happy that I decided to try New Leaf Salon and now it will be always my choice. Loved my hair cut with Angela, loved my eyebrows with Cynthia. Very friendly staff, clean and cozy saloon. Keep it up
Nicki P. Hi, I was a new client today, and Nikki was my stylist. She was so friendly, really listened to what I wanted my hair to look like, did a fabulous color and haircut, and made sure that I was happy with it, asking me if the cut and color were both what I was going for, which they were! :-) I was really impressed and will be back to see Nikki in 6-8 weeks!
Kathleen B. I was able to get an appointment on short notice and Chelsi did a fantastic job! She was friendly and professional. The business is welcoming and well run. I will certainly be back!
Elena T. Great place, nice, calm and professional atmosphere. I have short hair and have been going to a different hairdresser for years, but so glad that I switched! Many thanks!
Kerri L. First Time getting a hair cut at New Leaf Salon today. Jackie was great and very friendly along with everyone else at the salon. Love my hair! Great experience all around, I will be back!
Eileen R. Wonderful salon! My first visit with cut color and blow dry by Nikki! Love it! She did an amazing job! Already scheduled my next appointment!
Celia M. I had a wonderful first visit at New Leaf today! Christine was great. She took a lot of time with me to come up with a plan for color & cut. She asked a lot a questions about what I was hoping for and she exceeded my expectations! I look forward to a long relationship with Christine & New Leaf!
Angela G. Great experience. Thoughtful and talented service. I was thrilled with the results, I am new to the area and it was a terrific recommendation for a stylist and a hip and welcoming salon.
Kim C. Enjoyable!
Jaime D. AMAZING! I love the way my hair turned out! I have really dark brown hair and I came in wanting a blonde balayage. Becky was very knowledgeable and found the best way to make it look natural. I could not be happier!!
Suzanne H. As a first time client, I found the experience wonderful beginning with the woman at the front desk to Cynthia. Cynthia was wonderful, she made me feel special, the massage experience was delightful, my skin is soft, and Cynthia explained what she was doing each step of the way and I actually feel younger! Looking forward to my next visit.
Paula R. THIS WAS MY FIRST VISIT TO NEW LEAF. I LOVED THE ATMOSPHERE OF THE SITTING AREA
AS WELL AS THE WARM FRIENDLY GREETING I RECEIVED WHEN I ARRIVED.
MY HAIR CAME OUT THE PERFECT SHADE I WANTED AND THE CUT IS FABULOUS.
JAIMIE DID MY COLOR AND CUT AND JUST NAILED IT.
I HAVE ALREADY SCHEDULED MY NEXT APPOINTMENT.
I AM ALSO GOING TO SCHEDULE AN APPOINTMENT FOR
A FACIAL AS SOON AS MY SCHEDULE OPENS UP.
PAULA M. ROGERS
My friends and family and I have had nothing but good things to say about New Leaf for the last 10 years
Last week I had a facial. My appointment was at 12 they brought me in at 12:15. No big deal
When we started the facial right at the beginning the lady doing the exam put product on both of my eyes three different times. And I'm not talking about a little bit like it was an accident. She put a lot of product on both eyes on my eyelids three times at the beginning. It did not sting or burn or anything but I was not able to open my eyes.
I've had plenty of facials in my life and I've never had this happen before I was thinking maybe this is something new.
The steam does not bother me but I was surprised how long she left it on but like I said it didn't bother me.
Some girls when the mask is drying they will massage your hand and arms which is nice but I did not get that on this day.
I had a massage in 2016 that was awesome I wish the same girl was still working with you guys.
I just felt like the whole experience was very average
When I was paying at the end I looked at the clock and not sure hundred percent but I think I was only in there for 65 minutes not 75.
Anyways the next morning when I woke up both of my eyes were red and I had a parallel scratch on the right side of my face.
It was so bad on Friday I had to go to the mini clinic my left eye was much worse than my right eye. But they said I had pink eye.
So I had to pay for the Minute Clinic. Plus the medicine. Plus I had to take a vacation day. That was a very expensive facial
I spoke with the manager on Saturday morning. She stated she would talk with the owner on Tuesday and that you guys would get in contact with me.
I have not been contacted.
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Last-Attempt-Date: Fri, 13 Apr 2018 08:44:11 -0700 (PDT)
---------- Forwarded message ----------
From: PAUL LEBLANC
To: New Leaf Salon and Spa
Date: Fri, 13 Apr 2018 11:44:09 -0400
Subject: Re: Your Receipt from New Leaf Salon and Spa
My friends and family and I have had nothing but good things to say about
New Leaf for the last 10 years
Last week I had a facial. My appointment was at 12 they brought me in at
12:15. No big deal
When we started the facial right at the beginning the lady doing the exam
put product on both of my eyes three different times. And I'm not talking
about a little bit like it was an accident. She put a lot of product on
both eyes on my eyelids three times at the beginning. It did not sting or
burn or anything but I was not able to open my eyes.
I've had plenty of facials in my life and I've never had this happen before
I was thinking maybe this is something new.
The steam does not bother me but I was surprised how long she left it on
but like I said it didn't bother me.
Some girls when the mask is drying they will massage your hand and arms
which is nice but I did not get that on this day.
I had a massage in 2016 that was awesome I wish the same girl was still
working with you guys.
I just felt like the whole experience was very average
When I was paying at the end I looked at the clock and not sure hundred
percent but I think I was only in there for 65 minutes not 75.
Anyways the next morning when I woke up both of my eyes were red and I had
a parallel scratch on the right side of my face.
It was so bad on Friday I had to go to the mini clinic my left eye was much
worse than my right eye. But they said I had pink eye.
So I had to pay for the Minute Clinic. Plus the medicine. Plus I had to
take a vacation day. That was a very expensive facial
I spoke with the manager on Saturday morning. She stated she would talk
with the owner on Tuesday and that you guys would get in contact with me.
I have not been contacted.
Sandra N. Meghan was great...lovely place...definitely recommended.
Gail L. First time at newleaf salon. What a beautiful place! Everyone is so friendly. Angela provided my cut and color and did an outstanding job! Maria at the front desk is so gracious and helpful. I would highly recommend this salon and I will definitely return, in fact I have scheduled 2 more appointments. Thanks for making a new client and return client.
Olivia H. Amazing job. Couldnt be happier. Love my hair. I will dedinitely come back.
Vinay K. The staff is excellent. The girl who take care of my hairstyle with utmost patience and i loved my hairstyle. She is fabulous. This is the place where everyone will love the customer.
Kim B. I came to the Spa today to speak with one of the skin care specialist about what type of treatment would be best for my face. I met with Lisabeth and Cynthia who were full of vital information and gave me their honest opinion on the best type of treatment I should start with for my face. I look forward to my first facial next week and possible laser treatments with Lisabeth in the future. Thank you
Valerie B. First visit went great. Warmly greeted by receptionist Stephanie. Nikki did my color and freshened my cut. Color looks really nice and natural to my hair.
Jan T. What a fantastic experience. Nicole is a miracle colorist. Thank you for doing a fantastic job!!!!!!!!!!!!!!!!!!!
Tara D. The salon is beautiful and relaxing. My colorist did a great job matching my color especially since it was my first time. She was friendly and professional.
Jessica P. This was my first time here and I was very happy! I love becky and she did a great job! Everyone was super nice and th nvironment is relaxing.
Mary D. Loved my experience at New Leaf, everyone was so friendly! Can't wait for my next appointment!
Cathy S. Very friendly and professional, enjoyable experience.
Jess R. First time at New Leaf and I’m in love! The building is fabulous, the salon is beautiful and best of all, the people are gold. They were all incredibly sweet. Highly recommend Nicole - she is pure magic! You will not be disappointed if you book with New Leaf!
Gail F. Very professional, clean and extremely polite. I truly felt like it was all about me. Was a nice break in my hectic day, thank you
Rosa W. I didn't know exactly where the salon was - when I got there I was impressed on how big it was and maintained. Dianne was my hairdresser and she did a fabulous job on my cut and color. I would definitely recommend New Leaf and Dianne to anyone looking for a great hairdresser and salon!
Heather C. This was the first visit at New Leaf Salon & Spa and what a great experience I had. Becky did such a great job with my hair, I love it. She was wonderful. Cynthia did a great job with my eye brows. The front desk staff were warm and inviting. The atmosphere was great. I'll definitely be back =)
Jess B. Had an amazing experience with Lizabeth! She made me feel so comfortable and she was so easy to talk to. Nothing is worse than ackward silence when having a treatment done. She explained the whole process from start to finish and follow up care. Five stars !
Cynthia A. I was looking for a new salon to try and was very happy. I was able to book an appointment in a few days and of requesting one. I feel like it is an upscale salon without the real upscale prices. Definitely will be going back. Great location also for me and have already recommended your salon to others.
Lisa L. Knowledgeable, professional staff! Lovely experience!
Sonya S. Elizabeth was so friendly and very knowledgeable. Looking forward to more visits to the salon.
Erin K. I really enjoyed coming to the salon. The atmosphere is relaxing and it is such a beautiful space. The staff were incredibly friendly as well.
I will definitely be a returning customer.
Max S. Great service and great salon!!! Thank you!
Deb A. Awesome spa beautiful facility
Had waxing done by Jennifer she did an excellent job
Linda E M. What a fabulous salon! I had no idea that I could have Newbury St quality hair color and service right here at home! The salon is warm and inviting, the stylists are professional and welcoming!! Tammy took my chlorine destroyed hair and created a silky smooth celebrity hairstyle!!
Alice W. Today was my first time and New Leaf Salon and it was awesome!!! The atmosphere is great and my stylist Meghan is the best!!! I can't wait for my next appointment!
Hope K. This was my first time at New leaf, I was very happy with everything the staff treat you very well, they were very helpful .
Ann D. 3/22/17
I have the BEST that New Leaf Salon has to offer, Amy my hairstylist and Jen my esthetician. It is obvious by their knowledge, listening to the client and professional advisement that they love what they do. I have NEVER been dissatisfied with any appointment, they truly care and it shows.
Cheryl L. I've been many places and all have had a rough time with my thick hair so I try this place and they take the time to color style and make me feel as if I'm the only person that matters in the salon that day exceptional stylist and professional people always making you feel at home would recommend it to all my friends
Ellen D. Always professional with friendly atmosphere! Short hair ? Best recommendation would be Sara Rowe
Emily S. I had a massage with Sheila and it was excellent! It was my first massage and it set the bar high!
Kate S. While I really like my hair cut, the color was not what I asked for. Very nice salon. Friendly staff.
Jennifer L. A pleasant first appointment. Jennifer is very knowledgable about her craft and a pleasure to talk with. Looking forward to a return visit.
Carrie B. This was my first time at New Leaf Salon. It was fantastic. Angela was a great stylist and the salon is beautiful and relaxing. I will definitely be coming back!
Megan S. Had a nice time and love my hair! Becky was great! Patient, knowledgeable, and helpful! Will definitely be back!
Maryanne M. I hesitantly signed up for the skin tightening treatments. WOW! Liz is amazing. Professional to say the least. Treatments are also amazing. I purchased 8 treatments. Just had my 5th today. Cant tell you what a difference. Im so impressed. Love it. Worth the investment. Thank you so much. Maryanne
Judith W. The masseuse I had been regularly going to for a year, moved out of state so I did nothing to try and find a new person. Then people at a yoga studio I frequent, recommended New Leaf. Karen, the massage therapist, came highly recommended so I made an appointment. Her fingers are like butter! The hour felt like two and I felt so relaxed after. I am set to see her again and am doing a countdown until my next appointment!
Dina K. Beautiful saloon, friendly staff and love my new haircut!!
Arlene S. Today, Elisha Kline performed Balayage on my hair and I am thrilled with the results! I am so grateful. I highly recommend Elisha Kline, she is the best.
Jillian P. I got my hair foiled on Saturday by Becky, and it came out amazing. I've never been so happy with the color of my hair before, I will definitely be coming back to new leaf salon!
Eleanore D. Kim at New Leaf is very professional, service-oriented and gives dedicated personal attention. Love the salon! Everyone at the front desk has been polite and astute. Thank you! A satisfied customer
Diane L. wonderful experience
Kristen T. Danielle was awesome with my eyebrow shaping! This is a tricky area and she made sure to get my feedback as she was going so it met my expectations - much better than being surprised (and not in a good way!) at the end. It seemed like an awesome place and I'll be sure to come back in soon!
Christa D. New Leaf Salon & Spa is absolutely fantastic! I started going there after college when I needed a polished, professional look. I have never been disappointed with their service, professionalism, or styling. Elisha always listens to what I want and I leave feeling confident and pampered.
Debra G. Sara is wonderful and takes such care with her clients!